New FUT Web App – Frequently Asked Questions

New FUT Web App - Frequently Asked Questions

 

The new FUT Web App for FIFA 18 is now live. Before try it, check here the answers to the Frequently Asked Questions.

 
 

New FUT Web App – Frequently Asked Questions

 

Q: WHAT DO I NEED TO USE THE FUT WEB APP?
A: You will need an EA Account, a copy of FIFA 18, and a FUT 18 Club before you can use the web app or companion app.
FUT 18 Accounts for PlayStation®4, Xbox One, PC, PlayStation®3, and Xbox 360 can use the FUT Web App and Companion App. Nintendo Switch Accounts are not supported on the Web App or Companion App.
To protect your account, we also ask that you setup a FUT Security Question on your Console or PC version of FUT 18, and that you secure your EA Account with Login Verification.

Q: HOW DOES EARLY WEB START WORK?
A: Qualified returning users from FUT 17 will be able to login to the Web App for a limited time before FIFA 18 launches.
If you created a FUT 17 account between September 27th 2016 and August 1st 2017 and logged in on your Console or PC you should be able to access early web and mobile start.
While we try to let everyone in, there are some accounts that will not make it in. If you were banned in FIFA 17 or deleted your club at any point, you will not gain access to early web start.

Q: WHAT IS REQUIRED TO USE THE APPS?
A: The Web App will only work with newer web browsers that support our features. Your web browser must support WebGL. We recommend always using the latest version of your favourite browser. The Web App will work on Google Chrome, Safari (Mac Only), Firefox, Edge, or Opera. Internet Explorer support is limited to version 11 only. When using the Web App on a mobile device or tablet, we support Mobile Chrome (iOS and Android) or Safari (iOS).
The Companion App is available for Android and iOS. Our minimum requirements for mobile operating systems is Android 4.4.2 or newer and iOS 9.3 or newer.

Q: HOW DO MULTIPLE ACCOUNTS WORK?
A: Your EA account is tied to an e-mail address that is used to login to the FUT Web App. An EA account can have multiple Personas tied to it, for example if you play on Xbox One and PlayStation 4. If you have multiple Personas tied to your account, you can switch between them in FUT Web using the Persona Selector in the Settings menu. To login to a different account, you will need to sign out completely.

Q: CAN I BE LOGGED INTO MY CONSOLE/PC AND FUT WEB AT THE SAME TIME?
A: You cannot use the FUT Web App or Companion App while you are logged into the Console or PC version of FUT 18. When logging out of FUT on your Console or PC, always ensure that you go back to the main FIFA menu before shutting your system off, otherwise you will need to wait to login to the Web App.

Q: WHY DO I NEED TO DO IN ORDER TO ACCESS THE TRANSFER MARKET?
A: To ensure the Transfer Market is a fair experience for all players, we need to make sure you and all players are playing by our rules.
Playing FIFA Ultimate Team (FUT) on your console or PC as you normally would should unlock your access to the Transfer Market on Web and Companion apps.

 
 

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